PRIVACY POLICY

This privacy notice for Tripovo (“we”, “us”, or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

Visit our website at https://tripovo.com, or any website of ours that links to this privacy notice.

Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have questions or concerns, please contact us at privacy@tripovo.com.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us.

Personal Information Provided by You. The personal information we collect depends on your interactions with us and the Services, your choices, and the products and features you use. This may include:

Name

Email address

Phone number

Username

Password

Billing address

Debit/credit card numbers

Contact or authentication data

Information automatically collected

In Short: Information such as your IP address, browser, and device characteristics is collected automatically.

Like many businesses, we collect information through cookies and similar technologies. See our Cookie Policy for details.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, ensure security, and comply with laws.

We process your personal information to:

Facilitate account creation and authentication.

Deliver Services and respond to inquiries.

Send administrative updates (e.g., policy changes).

Fulfill orders and manage payments.

Protect vital interests (e.g., prevent harm).

3. LEGAL BASES FOR PROCESSING YOUR INFORMATION

In Short: We process your information only with valid legal reasons under applicable law (e.g., consent, contractual obligations, legal compliance).

If you are in the EU/UK:

Consent: You can withdraw consent anytime.

Contractual Necessity: To fulfill our Services.

Legal Obligations: To comply with laws.

Vital Interests: To protect safety.

4. WHEN DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share your information in specific situations, such as:

Business Transfers: During mergers, acquisitions, or asset sales.

5. COOKIES AND TRACKING TECHNOLOGIES

In Short: We use cookies and similar technologies to collect and store information. Details are in our Cookie Policy.

6. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We retain your information only as long as necessary, unless required by law.

We delete or anonymize personal information when no longer needed. Backup data is securely isolated until deletion.

7. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We use technical and organizational security measures to protect your data.

While we strive to safeguard your information, no system is 100% secure. Use our Services in a secure environment.

8. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from children under 18.

If you are a parent/guardian and believe we have collected a minor’s data, contact us at data.protection@tripovo.com.

9. YOUR PRIVACY RIGHTS

In Short: Depending on your region (e.g., EEA, UK, Canada), you may have rights to access, update, or delete your data.

Contact us at privacy@tripovo.com to exercise these rights.

10. UPDATES TO THIS NOTICE

In Short: We update this notice to comply with laws.

The “Last Revised” date at the bottom reflects changes. Review this notice regularly.

11. HOW TO CONTACT US

For questions or concerns, contact our Data Protection Officer (DPO) at data.protection@tripovo.com.

Last Updated: 01 March 2025